Frequently Asked Questions 

 
  • Please arrive at least five minutes before your visit so that you can settle in and enjoy a cup of tea and let go of your day. Please make sure to eat and hydrate before your visit, and wear loose-fitting, comfortable clothing. Please avoid wearing scented lotions or perfumes.

  • All new patients to Wellness Insights require a new patient visit which includes 60-75 minute with Dr. Katie, lifestyle coaching, herbal + supplement recommendations, lab testing guidance, detailed written plan, and complimentary acupuncture if desired.

  • We are ‘out of network’ and do not bill insurance, but many of our patients are able to be reimbursed for our services by submitting a “superbill” and invoice with specific insurance coding, to their insurance provider.

    To find out about coverage, call the patient number on the back of your card and ask:

    • Do I have out-of-network coverage for physician services, trigger point injections, or acupuncture?

    • What percentage of the visit is covered?

    • Is there a limit to how many acupuncture or trigger point visits per year?

    • Do I have an out-of-network deductible to meet?

    • What diagnoses are covered?

    • How do I submit super-bills?

    We encourage you to use your flexible spending and health savings account debit cards for our services—these pretax accounts provided by some insurance companies are a great way to offset the cost of your out-of-pocket health care costs.

    Please note that you will be responsible for the cost of your visit at time of service. We regret that we cannot engage with insurance companies for prior authorizations or insurance benefits.

  • To be a part of Dr. Katie’s practice, we ask that each patient pay an annual practice administrative fee of $100, billed when you establish your care with the practice. This allows Dr. Katie and her team to work directly with patients instead of insurance companies.

  • We accept debit or credit card (including HSA/Flex-spend) at the time of service. We require a debit or credit card on file to hold your appointment.

    Please note that you are responsible for the cost of your visit at time of service. We regret that we cannot engage with insurance companies for prior authorizations or coverage.

  • Dr. Katie holds space in her calendar just for you. You will be charged the full cost of your visit for changes made less than 24 hours in advance to honor this commitment to your health.

  • The cost of your visit will depend on what services you have with Dr. Katie. At its core, money is an energy exchange, and we honor that exchange of energy.

    Every patient will be charged an annual practice administrative fee of $100.

    Each appointment will have a service attached to it. See our Wellness Insights Consults and Supportive Wellness Services links above for more information on the cost and content of your visit.

 
  • Dr. Katie is an MD and board-certified in Family Medicine with fellowship training in Integrative Medicine. Read her bio here.

    She works with board-certified practitioners in health coaching.

  • Dr. Katie’s Signature Detox is a 10-day program structured around a supportive community that includes real-time access to Dr. Katie & Coach Courtney over a more substantial time to make lifestyle changes. It’s best for those who are new to detoxing, want additional support, or who enjoy personalized guidance. We offer the Signature Detox several times a year.

    The DKD Intensive is a shorter 5-day program, and helpful for a quick, on-demand reset. It offers self-paced online content, and is good for those who are familiar with the detox process and who want a refresh. You can start the program at anytime, and meal delivery is offered at select dates several times a year.

    The DKD Express is our shortest program—just 3 days—and a great way for newcomers to start their detox journey. You can start the program at anytime, and meal delivery is offered at select dates several times a year.

  • During the 10-day Signature Detox you have the opportunity to be in direct contact with Dr. Katie and our health coaches through the WhatsApp group chat and weekly Zoom sessions. During the 5-day DKD Intensive, you have the opportunity to be in direct contact with our health coaches in her weekly Zoom sessions.

    If you desire more connection and support, Dr. Katie and our health coaches offer supplemental support for each program through the Wellness Insights practice. Click here to learn more about Signature Detox supplemental support. Click here to learn more about DKD Intensive supplemental support.

  • Dr. Katie and her health coaches love working with clients post-detox by developing personalized health action plans and supportive wellness coaching to help sustain their success along the journey of health. Email us to learn more.

  • Dr. Katie has partnered with Chef Lisa of SoireeCT to provide doorstep meal delivery to Greenwich, Stamford, Norwalk, Westport, New Canaan, and Darien. Some surrounding towns may be serviceable with an extended delivery surcharge. If you are unsure, please email us your address, and we can check with Chef Lisa’s team. We hope to expand to other areas in the future as we grow.

    Meals are prepared fresh and delivered to you in the evenings in preparation for the following day.

    An additional household meal plan is available at a discount by using the “Bring a Partner” feature located on each product page.

  • Absolutely! You can do Chef Lisa's meal delivery as many times as you'd like. We suggest that you choose alternating meal plans to keep your palate engaged. Our most successful clients opt-in to at least one detox program with meal delivery each season.

  • We change our menus every season around January, April, and September.

  • We ask that you limit:

    • caffeine

    • animal protein

    We ask that you eliminate:

    • Sugar

    • Soda, juice, sports drinks

    • Alcohol

    • Non-caloric sweeteners

    • Processed foods, including:

      • Dairy

      • Eggs

      • Pork, Beef

      • Corn

      • Shellfish

      • Peanuts

      • Unhealthy fats and oils

  • Optional eliminations:

    • Nightshade vegetables

    • Tomatoes

    • Citrus

    As a note, Chef Lisa's team prepares food in a space that is in contact with common allergens. If you have a severe food allergy, please contact us before you order.

  • During the Dr. Katie Detox, we encourage you to adopt a 12-hour overnight fast to give your body a digestive rest and time to repair itself. You can choose to do a 24-hour fast near the end of the program if you’re feeling ready for it.

    Many detoxers opt out of the longer fast because of their health goals, recognizing that intermittent fasting requires some metabolic flexibility to complete successfully.

    If you decide to opt-out of fasting entirely, and have purchased meal delivery, you can choose to add an additional lunch and dinner.

  • One of your support resources in the 10-day Signature Detox is access to Dr. Katie, Coach Courtney, and the community of detoxers through a WhatsApp group chat. You are welcome to be as active or inactive in the chat as you’d like.

 

More questions? Call us at (203) 883-0346